Still loving the show! I had a terrible HP experience myself, so that one really hit home with me.

I bought an HP Pocket PC. Loved it. Carried it everywhere - usually in my pocket (that’ll be important in a minute). One day, I took it out and - oh no! the screen was all liquidy and nasty, no picture, sound was ok. I do some research and find that it’s probably a cracked LCD. Horrible. But, it was only a couple months old, so should be something covered. Call HP. They tell me that, it’s probably a pressure crack and if so, not covered under manufacturer warranty (no, I didn’t get the store’s warranty, my bad). I ask how it likely happened then. The tell me that pressure cracks happen most often when you carry the item in your pocket. Your pocket PC is vulnerable when carried… in the pocket.

They say that I can send it to them for a quote. I ask several times “if I send it and it can’t be fixed, no charge, right?” and that is confirmed. They send me a shipping container, I send it to them, and wait. Many months pass. I get a call. It’s a pressure crack. $250 to fix (it was only $350 new). $70 for the quote if I don’t want it fixed. I tell them to keep it. Months pass. I receive the item in the mail. My heart pounds as I open it, hoping that maybe HP felt bad, or some policy changed and I had a fixed item in the box. Nope. Broken item returned. No paperwork. Weeks pass. Get a bill from HP in the mail for the repair quote, but no due date. Months pass. I start listening to a great Podcast called Upon Further Review. And here we are.

Sorry to write so much, but, hey, there seems to be lots of empty space in some of these comments sections…

See you on ep 5!

- Chris

I was talking about a problem that I am having with my HP laptop. You see, I can’t seem to type in Hiragana anymore and that is a truly annoying problem. It’s annoying because I have an anime site launching in a few days and I need the powe…